Oracle Hospitality
Oracle Hospitality management system is a business unit of global IT giant Oracle designed to help businesses in the hospitality industry leverage today’s technologies to streamline operations and elevate the guest experience. Oracle Hospitality CRM tool delivers a range of hardware, software, and connected services as well as cloud solutions to enable hospitality businesses to gain market share and increase profitability by getting to know their customers, offering personalized services, and encouraging direct bookings.
Hotels and resorts, bars and restaurants, cruise services, entertainment businesses, and similar enterprises can take advantage of Oracle Hospitality’s solutions to improve their competitive edge in a business world that has been transformed by big data, cloud, mobile, and social media platforms and technologies.
Customization of server and bartender screens.
Easy to fix any issues (once you know how to fix them in the first place).
Setting availability of items.
Setting specific availability count of items.
Great for bars and restaurants only.
Cons:
Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
The guest-facing hardware does not hold up to constant use very well.
The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
Features:
Oracle open architecture
Oracle is noted for its open architecture. This means that it is easy to connect new cloud applications with existing applications whether on-premise, in the cloud, or both.
Enterprise-level solutions
With Oracle Hospitality, you get enterprise solutions such as an integrated system that boosts the capabilities of hospitality operators to enhance customer services and elevate operational efficiency.
Maximized guest loyalty
Oracle Hospitality leverages its cloud solutions to help hospitality businesses extend powerful loyalty and rewards programs that maximize repeat business and guest frequency.
RMS
Cloud-based reservation and property management system tailored to fit your business needs. RMS supports over 6,000 properties globally, including hotels, resorts, RV parks, campgrounds and more.
RMS offers business insights, best practices, and 24/7 support to ensure user success. RMS is an innovative, cloud-based solution with a full suite of features to help you streamline operations, maximize revenue and enhance the guest experience.
RMS can be configured to seamlessly combine data from all or a selection of these properties to generate meaningful, accurate and timely reports to inform decision making. It helped thousands of properties streamline operations to save time and money, increase bookings and revenue, and enhance the guest experience.
Services:
Channel Management
Housekeeping
Reporting
Multi-Property Management
Internet Booking Service
Products:
RMS PMS- Fully integrated, highly configurable, results-driven reservation and property management solution.
RMS POS- It is a secure, fast and reliable point of sale solution for hotels, bars, restaurants, cafes and retail stores.
Technical support is amazing; they provide support in other languages too.
Contactless guest-facing solutions
Manage multiple properties
User-friendly- For those taking reservations and the ability to easily take online reservations is great.
Responsive dashboard for all your devices
Real-time online bookings
Increase business efficiency
Fully integrated distribution solutions
Cons:
The lack of choices with the credit card gateway was disappointing.
You can't personalise the form letters/receipting/statements
A little challenging when changes are made in the backend
Lack of data conversion
Features:
- Dynamic Pricing
Interactive Maps
Mobile check-in
Guest Experience tools
Owner Accounting
Guest Marketing
Customizable Dashboard
Managed Group
Guest Rewards
And off-course like 5000+ more software you can access free trials for both Oracle Hospitality and RMS here at AnyTechTrial.Com
In our general overview we would say that Oracle Hospitality serves a wide range of hospitality providers from single property hotels to large hotel enterprises, resorts, casinos, cruise lines, and more. While RMS is highly configurable to meet individual property needs, fully web-based to provide freedom and flexibility in accessing information, and a top solution for multi-property and enterprise management.