Helloshift
HelloShift provides a complete solution to the modern hotelier. HelloShift is messaging software for hotel teams and guests. HelloShift is the only guest messaging solution that comes with staff collaboration included in the same app. With HelloShift, you can track portfolio-wide operations, make summary reports, and can get real-time insights.
HelloShift integrates with the PMS and automatically sends texts at key points in the guest lifecycle, such as before check-in. HelloShift is used by Hotel teams to work across buildings, floors, shifts, and departments and guests use it to connect with the Front Desk.
Services:
- AI-powered Guest Service
Housekeeping Management
Guest Messaging & WebChat
Staff Collaboration
A one-stop solution is easier to use and can be easily learned by the staff members
Changing your property setup and configuration is easy.
Great customer service
Affordable
every change in any one of the systems gets instantly reflected in multiple places
Cons:
No Point of Sale (POS)
GDS/OTA Integration is not there
Building contracts in the system is not present
Features:
Built-in Accounting
Extended Stay
Maintenance Management
Multi-Property
CRM
Employee Management
For Vacation Rentals
Marketing Automation
Online Booking
Single Property
Oracle Hospitality
Oracle Hospitality management system is a business unit of global IT giant Oracle designed to help businesses in the hospitality industry leverage today’s technologies to streamline operations and elevate the guest experience. Oracle Hospitality CRM tool delivers a range of hardware, software, and connected services as well as cloud solutions to enable hospitality businesses to gain market share and increase profitability by getting to know their customers, offering personalized services, and encouraging direct bookings.
Hotels and resorts, bars and restaurants, cruise services, entertainment businesses, and similar enterprises can take advantage of Oracle Hospitality’s solutions to improve their competitive edge in a business world that has been transformed by big data, cloud, mobile, and social media platforms and technologies.
Customization of server and bartender screens.
Easy to fix any issues (once you know how to fix them in the first place).
Setting availability of items.
Setting specific availability count of items.
Great for bars and restaurants only.
Cons:
Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
The guest-facing hardware does not hold up to constant use very well.
The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
Features:
Oracle open architecture
Oracle is noted for its open architecture. This means that it is easy to connect new cloud applications with existing applications whether on-premise, in the cloud, or both.
Enterprise-level solutions
With Oracle Hospitality, you get enterprise solutions such as an integrated system that boosts the capabilities of hospitality operators to enhance customer services and elevate operational efficiency.
Maximized guest loyalty
Oracle Hospitality leverages its cloud solutions to help hospitality businesses extend powerful loyalty and rewards programs that maximize repeat business and guest frequency.
And off-course like 5000+ more software you can access free trials for both hello shift and Oracle Hospitality here at AnyTechTrial.Com
In our general overview we would say that HelloShift is scalable and integrates with messaging apps (SMS, Messenger, WhatsApp, email) and PMS/hotel software. It automatically imports guest data every day and sends routine messages through the guest lifecycle (pre-stay, in-stay, and post-stay). While Oracle Hospitality serves a wide range of hospitality providers from single property hotels to large hotel enterprises, resorts, casinos, cruise lines, and more.