Intercom is a customer support platform that utilizes user intelligence and behavioral targeting to help businesses better understand, improve, and benefit from customer communication. An intercom is a service software that gives you insights into who is using your product and provides tools to send personal communicators. You can utilize Intercom to send targeted, in-app messages and behavior-driven emails.

The mission of Intercom is to make business personal. This live chat software allows companies, such as ours, to have real conversations, with customers. Intercom software is designed to resemble the messaging apps we use every day, Intercom allows you to talk to consumers from inside your app, across your website, and via email. With Intercom, it is self-explanatory where customers need to address their queries. There is a blue chat box in the right-hand corner of our software where customers pop in their queries. Once customers send their questions, the team members linked to customer support at HireHive are notified via email. Intercom software is simple, personal, Intuitive, and Informative.

Bold 360  service software is a cloud-based live chat platform that allows users to communicate and manage reports online. Leveraging the power of Artificial Intelligence, Bold 360 chatbot software helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents to do what they do best – be human.