Drift v/s Landbot

Drift vs Landbot

With the increase of AI in every field, Chatbots allow you to free up time by automatically answering common customer questions as they are considered as a perfect solution for customer support service.


So here we will be comparing the two most popular chatbots software.


Drift

Drift service software is a cloud-based live chat, in-app messaging, and email management solution designed for sales and marketing teams. Drift offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-powered chatbot. Drift service software is a popular chatbot application. Drift’s in-app messaging allows users to target their customers with full-page takeovers and slider messages.


Pros:
  • Widely regarded as the easiest-to-use, most-functional chatbot software available now.

  • Many customers state that the interface makes it easy to organize and archive chat.

  • The robust analytics elements of Drift allow your team to make new decisions about how to approach sales; chatbots amount to rearranging your schedule to suit your qualified leads, resulting in better sales in less total sales team work-hours.

  • The customer service team specifically works with you to figure out what will make your chatbot appealing to website visitors and what will help them ask the right questions. 

Cons:

  • No solutions for messaging on major marketing channels
  • Cannot use Drift for multiple teams unless you’re on the Enterprise plan

Drift

Features:

Communication
  • Pop-up Chat

  • Notifications

  • Targeted Emails

  • In-App Messaging

Internal Use

  • Customization

  • Conversation Archiving

  • Lead Development

  • Knowledge Base

  • Team Inbox

  • Customer Profiles

Messenger
  • Live Chat

Try Drift

Landbot


Landbot service software is an intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.


Landbot live chatbot software is a user-friendly no-code solution for the creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine the benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation levels. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp, or Messenger - without coding.


Pros:

  • Simple visual constructor for your bots

  • Many bot patterns

  • Zapier and Webhooks

  • Full customization CSS for your bots

Cons:

  • Need to improve answer options with pictures

  • Ability to upload custom icons for answer buttons

  • The ability to pop up on the side as Typeform has.


Landbot

Features:

  • Conversational web pages for providing a unique user experience, converting website visitors, and personalizing the customer journey in real-time;

  • Conversation routing for transferring conversations to the right employee.

  • B2B setup for integrating web bots with your WhatsApp channels and Facebook Messenger;

  • LandChatbots for automated conversations;

  • Landbot service  software provides live chat solution for real-time communication with customers;

Try Landbot

Pricing:-

Drift:
Standard: $50/month
Pro accounts: Starts from $400 per month with additional chat seats at $40 per month and additional calendar seats at $20 per month.
Premium accounts: Starts from $1500/month, and add chat seats at a rate of $80 per month and calendar seats at $40 per month.


Landbot:

STARTER:  Starting at $30/Month

PROFESSIONAL: Starting at $80/Month

BUSINESS: Custom

And off-course like 10000+ more software you can access free trials for both Landbot and Drift here at Anytechtrial.com

Taking everything into account, we can say that Drift is designed to help people accomplish their business goals, especially B2B business goals, which is super helpful. While Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp, or Messenger - without coding. 

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