Drift
Drift service software is a cloud-based live chat, in-app messaging, and email management solution designed for sales and marketing teams. Drift offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-powered chatbot. Drift service software is a popular chatbot application. Drift’s in-app messaging allows users to target their customers with full-page takeovers and slider messages.
Widely regarded as the easiest-to-use, most-functional chatbot software available now.
Many customers state that the interface makes it easy to organize and archive chat.
The robust analytics elements of Drift allow your team to make new decisions about how to approach sales; chatbots amount to rearranging your schedule to suit your qualified leads, resulting in better sales in less total sales team work-hours.
The customer service team specifically works with you to figure out what will make your chatbot appealing to website visitors and what will help them ask the right questions.
Cons:
- No solutions for messaging on major marketing channels
- Cannot use Drift for multiple teams unless you’re on the Enterprise plan
Landbot
Landbot service software is an intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
Landbot live chatbot software is a user-friendly no-code solution for the creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine the benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation levels. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp, or Messenger - without coding.
Pros:
Simple visual constructor for your bots
Many bot patterns
Zapier and Webhooks
Full customization CSS for your bots
Cons:
Need to improve answer options with pictures
Ability to upload custom icons for answer buttons
The ability to pop up on the side as Typeform has.
Features:
Conversational web pages for providing a unique user experience, converting website visitors, and personalizing the customer journey in real-time;
Conversation routing for transferring conversations to the right employee.
B2B setup for integrating web bots with your WhatsApp channels and Facebook Messenger;
LandChatbots for automated conversations;
Landbot service software provides live chat solution for real-time communication with customers;
Pricing:-
Drift:
Standard: $50/month
Pro accounts: Starts from $400 per month with additional chat seats at $40 per month and additional calendar seats at $20 per month.
Premium accounts: Starts from $1500/month, and add chat seats at a rate of $80 per month and calendar seats at $40 per month.
Landbot:
STARTER: Starting at $30/Month
PROFESSIONAL: Starting at $80/Month
BUSINESS: Custom
Taking everything into account, we can say that Drift is designed to help people accomplish their business goals, especially B2B business goals, which is super helpful. While Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp, or Messenger - without coding.
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