Drift v/s Bold 360

Drift vs Bold 360

Compare the two most popular Chatbot Software

You may be thinking which chatbot software is smarter to lead an online discussion through text or text-to-discourse.

So to answer this query here we will discuss two mainstream chatbots software.

So, here are some facts about these chatbot apps:

Drift

Drift service software is a cloud-based live chat, in-app messaging, and email management solution designed for sales and marketing teams. Drift offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-powered chatbot. Drift service software is a popular chatbot application. Drift’s in-app messaging allows users to target their customers with full-page takeovers and slider messages.


Features:

Communication

  • Pop-up Chat

  • Notifications

  • Targeted Emails

  • In-App Messaging

Internal Use

  • Customization

  • Conversation Archiving

  • Lead Development

  • Knowledge Base

  • Team Inbox

  • Customer Profiles

Messenger
  • Live Chat

Drift

Try Drift

Pros & Cons

Pros:

  • Widely regarded as the easiest-to-use, most-functional chatbot software available now.

  • Many customers state that the interface makes it easy to organize and archive chat.

  • The robust analytics elements of Drift allow your team to make new decisions about how to approach sales; chatbots amount to rearranging your schedule to suit your qualified leads, resulting in better sales in less total sales team work-hours.

  • The customer service team specifically works with you to figure out what will make your chatbot appealing to website visitors and what will help them ask the right questions.

Cons:

  • No solutions for messaging on major marketing channels
  • Cannot use Drift for multiple teams unless you’re on the Enterprise plan

Bold 360

Bold360  service software is a cloud-based live chat platform that allows users to communicate and manage reports online. Leveraging the power of Artificial Intelligence, Bold360 chatbot software helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents to do what they do best – be human.

Features:

  • Chatbot
  • Code-free development
  • Contextual guidance
  • Intent Recognition
  • Live Chat
  • Multi-channel communication
  • Multi-language


Bold 360

Try Bold 360

Pros & Cons

Pros:

  • Omnichannel support and engagement

  • Utilization of customer data

  • Tightly integrated live agent and chatbot

Cons:

  • Limited amount of native integrations

  • Customer service

Pricing

Bold 360:

As for pricing, Bold360  service software rates depend on deployment size and use case. Bold360's site now asks interested parties to ask for a quote. A premier edition includes advanced agent reporting and Salesforce integration.

Drift:
Pricing packages for Drift start as low as their feature-rich free subscription, then move up to the standard $50/month, but they scale up based on the features you need and the number of operators who will be responding to messages. Pro and Premium accounts allow for many operators, complex playbooks, advanced routing, and custom bots. Pro accounts start at $400 per month with additional chat seats at $40 per month and additional calendar seats at $20 per month. Premium accounts have greater feature expansion moving toward full marketing integrations, start at $1500/month, and add chat seats at a rate of $80 per month and calendar seats at $40 per month.


And off-course like 5000+ more software you can access free trials for both Bold 360 and Drift here at Anytechtrial.com

Before finalizing any one of them, try out the free trials of both at Anytechtrial.com

Taking everything into account, we can say that Bold 360's suite enables companies to meet soaring customers expectations while allowing agents to do what they do best - be human. While Drift is designed to help people accomplish their business goals, especially B2B business goals, which is super helpful.


Other most popular chatbot software:

ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Freshchat
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
symantec
Chatfuel bots live in Messenger and can be connected to Facebook and Instagram.
Avast
Capture more leads, drive conversions, reduce response times, & increase customer satisfaction with our enterprise live chat software.
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