Bold 360
Bold360 service software is a cloud-based live chat platform that allows users to communicate and manage reports online. Leveraging the power of Artificial Intelligence, Bold360 chatbot software helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents to do what they do best – be human.
Chatbot
Code-free development
Contextual guidance
Intent Recognition
Live Chat
Multi-channel communication
Multi-language
Cons:
Limited amount of native integrations
Customer service
Rulai
Rulai's software service is a conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai free chat software to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments
Pros:
Rulai software service provides competitive pay
Rulai chatbot allows good work-life balance
Intuitive drag and drop developer console.
In-depth knowledge of the bot building process.
Can be easily integrated with third-party services like Salesforce.
The checklist provided in the course material is a great way for quick reference when you start to build a conversational user experience bot from scratch.
The developer console allows the users to upload a Question and answers section directly to the bot so that it can handle Frequently asked questions.
Cons:
- The length of the course is a bit too long considering the fact that it is designed for working professionals.
Features:
Customization
Control
Menu bars
Context Awareness
Conversational history
Behavior prediction
User preferences
User context
Second/third party data
Proactive conversations
Rich AnalyticsMacro & Micro level analytics
Pinpoint problems
Propose improvements
Dashboard
Analytics APIs
Macro & Micro level analytics
Pinpoint problems
Propose improvements
Dashboard
Analytics APIs
Pricing:-
Rulai: custom-based
Bold 360: Custom based
And off-course like 10000+ more software you can access free trials for both Rulai and Bold 360 here at Anytechtrial.com
In our general overview, we would say that Rulai offers services like Macro & Micro level analytics, Pinpoint problems, Customization, and many more. While Bold 360 offers services like Code-free development, Contextual guidance, Intent Recognition, and many more.
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