Bold 360 v/s Rulai

Bold 360 v/s Rulai

With the increase of AI in every field, Chatbots allow you to free up time by automatically answering common customer questions as they are considered as a perfect solution for customer support service.


So here we will be comparing the two most popular chatbots software.


Bold 360

Bold360  service software is a cloud-based live chat platform that allows users to communicate and manage reports online. Leveraging the power of Artificial Intelligence, Bold360 chatbot software helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents to do what they do best – be human.

Pros:
  • Chatbot

  • Code-free development

  • Contextual guidance

  • Intent Recognition

  • Live Chat

  • Multi-channel communication

  • Multi-language

Cons:

  • Limited amount of native integrations

  • Customer service


Bold 360

Features:

  • Chatbot

  • Code-free development

  • Contextual guidance

  • Intent Recognition

  • Live Chat

  • Multi-channel communication

  • Multi-language

Try Bold 360

Rulai

Rulai's software service is a conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai free chat software to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments

Pros:

  • Rulai software service provides competitive pay

  • Rulai  chatbot allows good work-life balance

  • Intuitive drag and drop developer console.

  • In-depth knowledge of the bot building process.

  • Can be easily integrated with third-party services like Salesforce.

  • The checklist provided in the course material is a great way for quick reference when you start to build a conversational user experience bot from scratch.

The developer console allows the users to upload a Question and answers section directly to the bot so that it can handle Frequently asked questions.

Cons:

  • The length of the course is a bit too long considering the fact that it is designed for working professionals.


Rulai

Features:

Responses
  • Customization

  • Control

  • Menu bars

Context Awareness

  • Conversational history

  • Behavior prediction

  • User preferences

  • User context

  • Second/third party data

  • Proactive conversations

Rich Analytics
  • Macro & Micro level analytics

  • Pinpoint problems

  • Propose improvements

  • Dashboard

  • Analytics APIs

Try Rulai

Pricing:-

Rulai: custom-based
Bold 360: Custom based

And off-course like 10000+ more software you can access free trials for both Rulai and Bold 360 here at Anytechtrial.com

In our general overview, we would say that Rulai offers services like Macro & Micro level analytics, Pinpoint problems, Customization, and many more. While Bold 360 offers services like Code-free development, Contextual guidance, Intent Recognition, and many more.

Other Most Popular Chatbot Software

Discover the Best Softwares to Grow Your Business

Intercom
Intercom
Zendesk
Zendesk
Drift
Drift
Bold360
Bold360
SAP Conversational AI
SAP Conversational AI