Aivo v/s Qualified

Aivo vs Qualified

With the increase of AI in every field, Chatbots allow you to free up time by automatically answering common customer questions as they are considered as a perfect solution for customer support service.


So here we will be comparing the two most popular chatbots software.


Aivo

Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.

AgentBot is Aivo’s core product. It is an automated omnichannel customer service platform that uses artificial intelligence to automatically interact with customers across all channels. It helps companies to improve customer experience by learning from users.

Aivo services software helps you to increase sales, reduce costs and provide amazing customer services. AgentBot collects customer data for customized solutions and has enough memory to deliver coherence during long conversations. The platform integrates with any CRM, human chat, or third-party app.


Pros:
  • Gather Customer Insights
  • Increase Sales

Cons:

  • They may not be able to solve complex queries. You need to train them to converse with your customers in the right way.

  • They require ongoing review, maintenance, and optimization in terms of their knowledge base and the way they are supposed to communicate with your customers.


Aivo

Features:

  • Video Content

  • Multi-Channel Communication

  • Predictive Analytics

  • For Sales

  • Chat / Messaging

  • Third-Party Integration

  • Content Management

  • Chatbot

  • For Healthcare

  • Process/Workflow Automation

  • Interactive Content

  • Personalization

  • Multi-Language

  • On-Demand Communications

  • Transfers/Routing

TrAivo

Qualified

Qualified is the live chat, chatbot, and conversational marketing platform for companies that use Salesforce. Enterprise sales and marketing teams at leading B2B brands trust Qualified to grow their sales pipeline by turning their greatest untapped marketing asset — their website — into a selling machine through real-time conversations with top visitors and their target accounts.


Qualified is the only conversational marketing platform designed to work seamlessly with complex Salesforce configurations, so companies can leverage all of their prospect and customer data to deliver smarter, more personalized experiences, and then report on metrics within Qualified or via Salesforce reports and dashboards. We are rated a High Performer on G2, the #1 Conversational Marketing platform on the Salesforce AppExchange, and built for enterprise-grade reliability and security with 99.9% uptime, GDPR compliance, SOC2 compliance, and Salesforce ISV certification. Qualified is founded by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, and funded by Salesforce Ventures, Norwest Venture Partners, and Redpoint Ventures.

Pros:

  • Talk to VIP Buyers right on your site
  • Build for Salesforce 
  • All your CRM and marketing automation data combined at your fingertips
  • Dedicated Customer Success Manager to help strategize and implement your program every step of the way 
  • Engage visitors and capture leads 24/7
  • Automatically qualify inbound leads.
  • Effortlessly book meetings for sales
  • Route the hottest conversation instantly
Cons:
  • No free trial is offered.


Qualified

Features:

  • Pop-Up Chat - Grow pipeline faster than ever before. Meet your VIP buyers instantly, right on your website. It’s never been easier with Qualified X’s robust set of features.
  • Live Stream and Segments - See everyone who’s on your site right now, then enable your reps to quickly prioritize VIPs. Automatically segment visitors into categories like target accounts, company size, or industry.
  • Routing and Alerts - Automatically route visitors to their assigned reps as soon as they land on your site. Prompt immediate action with notifications across channels like Slack, Microsoft Teams, Qualified Mobile, or email.
  • 360 View of Website Visitors - Supercharge your reps with rich contact and company data. Connect your tech stack—like Salesforce CRM, marketing automation, ABM, sales engagement, and data enrichment apps—for a complete view of your website visitors right within Qualified.

And off-course like 10,000+ more software you can explore both Qualified and Bold 360 here at AnyTechTrial.Com


Taking everything into account, we can say that Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. While Qualified can fast-track hot prospects to live sales conversations, where the two parties can engage via live chat, voice call, and screen sharing.


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