Rocket.chat
​​Overview, Comparison, & Features  

  Secure communication starts by downsizing the number of tools you use.  Rocket. Chat connects your team with customers, suppliers, and partners. Centralize all the communication of your projects, avoid missing information and ensure your team works better.

Rocket. Chat is an open-source team communication tool released in 2015. It allows you to speak and collaborate alongside your team, share files, chat in real-time or even switch to audio/video conferencing. It also allows you to customize and add new functionalities to the tool as per your needs and requirements.

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Solutions:

  • Develops

  • Omnichannel

  • Team Collaboration

  • Security

  • Remote Work

  • Small & Medium Businesses

  • Virtual Conference

  • Education

Try Rocket.chat

Rocket. Chat

Features:

     Communication

  • Pop-up Chat

  • Notifications

  • Targeted Emails

  • In-App Messaging

  • Internal Use

  • Customization

  • Lead Development

  • Team Inbox

  Business Instant Messaging

  • File Sharing

  • Notifications

  • Search

  • Mobile Application

  • Web Application

  • Integrations

   Business Instant Messaging

  

  •   Audio Conferencing
  • Video Conferencing

Why choose Rocket.chat?

Open Source

Transform Rocket. Chat into whatever your business needs for better communication. Their open-source software offers infinite innovation possibilities. Bring your projects into a flexible platform for max control of your data.


Omnichannel

One platform that connects social media channels (such as Facebook, WhatsApp Corporate, Twitter, Telegram, and others), websites, CRM, and support tickets. Rocket. Chat enables you to manage conversations with stakeholders from one place, find all the info you want, automate processes, speed up service and improve customer experience.

Pricing:

  • Pro: $ 3/user/month
  • Enterprise: Custom-Based
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FAQ
How can I convert my rocket.chat account from a trial to a paid plan?
Their trials are fully featured. So if you enter your card information in the billing section of the Cloud Console your trial will automatically convert to a paid plan at the end of the trial period.
How can I get a data export in rocket.chat?
Send an email to [email protected] with the address of your workspace. The request will take some time to fullfill.
How do I view the push usage for my workspace in rocket.chat?
To view the push usage for your workspace you need to login to the Cloud Console (cloud.rocket.chat): navigate to Workspaces and click on the workspace you'd like to see usage for.
How do I cancel my rocket.chat cloud subscription?
If you want to end your subscription, note that it can be done only by the workspace administrator in your Cloud Console (cloud.rocket.chat) : navigate to Workspaces -> click on the three dots at the end of the correspondent workspace line -> selectCancel.
How can I reactivate my workspace after rocket.chat trial expired?
If your trial expired and you didn’t manage to add your payment method to continue subscription, navigate to Payment methods in your Cloud Console (cloud.rocket.chat) -> click on Add payment method (top right corner) to add your card.
How can I have more than one Cloud workspaces under the same Cloud account in Rocket.chat?

Adding more instances to your Cloud account can only be done by their engineers. Reach out to them at [email protected] and specify the following data for the new workspace you want to add:

  • workspace name

  • SaaS plan and billing period (monthly or annual payment)

  • number of seats

  • region of the deployment (US or EU)

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