Mention
​​Overview, Comparison, & Features

Mention is a social listening and media monitoring tool that empowers marketing agencies and brands to understand the course of the audience in social media marketing. Mention enables social media marketing companies to leverage media monitoring and social media to increase brand awareness. By tracking a brand, competitor, or industry topic - the platform allows to compare and analyze online conversations, as well as create content based on important social and web insights.

SERVICES:

  • Social Media Monitoring

  • Brand Management

  • Web Monitoring

  • Monitoring

  • Competitive Analysis

  • Instagram Tracking

  • Facebook Tracking

  • Twitter Tracking


Try Mention

Mention

First lets understand what to expect from this software in a general overview.

Features: 

  • Keyword-based concept tracking

  • Competitor tracking & comparison

  • Domain monitoring & alerting

  • Backlink alerts

  • Author tracking and alerting

  • Sentiment analysis (e.g. natural language analysis)

  • Multi-language processing

  • Image detection & analysis




Pros:


  • Engagement dashboards are digestible and easy to understand

  • Easily customizable reporting dashboards that allow you to drill into the data

  • An expansive editorial calendar with excellent filtering

  • Scheduling and automation

  • Metrics tracking

  • Speeds up community management considerably





Why choose the Mention?
Mention is one of the simplest yet powerful social listening and monitoring solutions. With Mention, you can research relevant topics, check discussions around them, and, of course, track your brand mentions on social media. The software also provides data-rich reports. By using Mention you can easily monitor what is being said online about a brand or a product, get comprehensive analytics on their industry, and measure the impact of your marketing and PR activities.



  • Boolean operators for search and query

  • Search filter

  • Segmentation (demographics, geolocation, channel, sentiment, etc)

  • Real-time alerts

  • Customizable alert triggers

  • Alert delivery via email, RSS, etc

  • Customizable reporting, report archiving, historicals

  • Data visualization & dashboard, social command center


Cons:

  • Editing widgets to the desired outcome is sometimes difficult

  • Slow glitch fixes

  • Tagging isn't as intuitive

  • Some scheduling not available

  • Requires extra expenses for more functions




Pricing:


SOLO

PRO

PROPLUS

COMPANY

$25/month

$83/month

$167/month

$450+/month

Try Mention For Free
FAQs
How to rename an Alert in Mention?

  • Go into the Alert settings.
  • In the Alert Information section, you will find the Alert name field.
  • Change the Alert name. You can even associate a color to your Alert!
  • Click on Save
How to share an Alert in Mention?

From the Feed:

  • Click on the Edit button of the Alert you are interested in sharing
  • On the top right corner of your Alert settings, there is a + button.
  • When you click on it, Mention will give you the possibility to choose the Team members to share your Alert with.


From the Settings:

  • Go to your Settings, click on Team. For each Team member, the platform shows you which Alert they have visibility on. 
  • Click on the Edit button, in the Actions column.
  • Now choose which Alerts you would like to share
How to delete an Alert in Mention?
  • From the Feed, next to your Alert's title, click on the Edit icon. You will access the Alert settings.
  • At the bottom of the Alert Settings, you will find the Delete alert section. It provides you two different options: Leave the Alert or Delete the Alert for everyone.
What are the types of alerts in Mention?
  • Basic alert: Allows you to monitor up to 5 keywords per module
  • Standard alert: Allows you to monitor up to 40 keywords, 10 per query block
  • Advanced alert: Allows you to monitor a huge number of keywords, using up to 2,000 characters
How do I cancel my Mention subscription?
  • Go to Settings tab.
  • Click on the Subscription tab.
  • In the Subscription page, you will see an option to Cancel Subscription.
How can I reset my Mention password?
  • Go to the Login page.
  • Enter your email address.
  • Click on Did you forget your password? right after the Password field.
  • An email will be sent to your email address with a link to reset your Password!
Can I Delete my Mention Account?
  • Go to Settings.
  • Go to the firstAccount tab and select the option Delete your account.
How can I sign out from Mention?
  • Go to the upper right-hand corner of the page and hover over the downwards facing arrow.
  • You'll see a window open, at the bottom of which is theSign out option.
Where can I change my billing address in Mention?

  • Go to Subscription tab in Account settings.
  • On the Subscription tab, you can scroll to the bottom of the page to find your current Billing Information.
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