ConnectWise Control

Overview, Comparison, & Features

ConnectWise is a fast and efficient remote support software designed for technical assistance teams.

ConnectWise Control

Learn What ConnectWise Can Do For You

With this platform, technicians can access systems that need repair and updates remotely and acquire more tasks done. The platform can also be used to prepare presentations and conduct online seminars.

Try ConnectWise

Supported Operating System(s):


Key Modules:

First lets understand what to expect from this software in a general overview.

  • Multiple agents
  • Remote Support
  • No interruptions
  • Secure information
  • Automated reconnection
  • Cross-platform compatibility
  • Browser extensions
  • Remote access

Unified Solutions:

  • ConnectWise Automate

  • ConnectWise Command

  • ConnectWise Recover

  • ConnectWise Control

  • Unattended access
  • Simplified transfer of files
  • Roles & permissions
  • Shared toolbox
  • Remote meetings
  • Customization & branding
  • Device monitoring & management

Security Management:

  • ConnectWise Fortify

  • ConnectWise Identify

  • Perch

  • StratoZen

Business Solutions:

  • Cybersecurity
  • Managed Services Provider (MSP)
  • Managed Security Solutions Provider (MSSP)
  • Internal IT
  • Value Added Reseller (VAR)
  • Office Equipment Dealer (OED)

Expert Service:

  • ConnectWise Assit

  • Help Desk

  • Dedicated Tech

  • Tech Advantage

How Does it works?

  1. The product is a self-hosted server application that permits the primary user to host the software on their own servers, PC, virtual machine (VM), or virtual private server (VPS).
  2. Once installed, the central web applications are often made visible inside and out of doors of the local area network (LAN). 
  3. ConnectWise Control features a proprietary protocol and exposes an open architecture structure which will be utilized by users to implement custom plugins, scripting, or various integrations.


Unattended access agents

Per month paid annually

Per month paid monthly

























Why Choose ConnectWise Control?

The tool’s customizable nature allows you to bring your brand in the centre of attention, and change everything from logos and icons to the language integrated on your website.

ConnectWise Control functions in synergy with ConnectWise Automate, and offers flexible pricing tailored to the user’s possibilities.

How to create Connectwise Control free trial account?
  1. Start a ConnectWise Cloud trial. Go to the ConnectWise Control Cloud page and click the trial link.
  2. Enter your trial information. Pick a custom URL for your first Cloud instance and enter your information in the trial form. 
  3. Check your email. You should receive a welcome email. 
  4. Log into your instance.
How do I add a user on ConnectWise?
  1. Open the Security page.
  2. Click Create Role.
  3. Enter a role name.
  4. 4. ( Optional) Add global permissions.
  5. Add scoped permissions.
  6. Save your changes.
Is Connectwise Control safe?

Connections are safe and private, as ConnectWise Control uses end-to-end 256-bit SSL encryption and two-factor authentication. You can provide single sign-on access to hosts for one-time use and then lock a remote client upon host disconnect.

How can I install Connectwise Control?
  1. Perform a System Backup.
  2. Download the Passportal Plugin Installation Utility.
  3. Launch the Passportal Plugin Installer.
  4. Enter your ConnectWise Automate Credentials. 
  5. Install the Plugin. 
  6. Exit the Installer.
How can I contact with Connectwise Control technical team?

Compliance Learn about the Connectwise Control Reach security features and there compliance recommendations. Need more help? you can visit

How do I stop ConnectWise control?
They need to log into their ConnectWise control page and select all those PC's and click Uninstall. Connectwise Control used to be called ScreenConnect which probably means when they switched to the new branding the old program was never removed. Just stop/disable/uninstall the service(s) and you should be good.
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