ZoiPer
Overview, Comparison, & Features
Zoiper is an on-premise and cloud-based softphone solution that caters to the needs of service providers, call centers, VoIP integrators, mobile operators, and businesses that want softphones independent of their service provider. Using Zoiper you can aggregate contacts from several sources such as Outlook, Windows, Android, iOS, and all incoming calls in order to create an address book. Text, voice, and video communications are encrypted to prevent eavesdropping.
Key Modules
First lets understand what to expect from this software in a general overview.
Features:
Outsource the branding to use or to get the SDK for your development team
Get your logo and brand name rather than Zoiper’s
Change Zoiper’s colors to fit your company identity
Create your own custom interface to best suit your user's experience
Smart provisioning - provision different features and licenses for various user groups (novice, business, etc.)
The custom feature set according to different user groups
Custom licensing models
IMS / RCS supported
VoLTE ready
Encryption and secure communication
Communication experts:
12 years of custom softphone development and which is all we do
Experience with variable projects, specialized in Operators, ITSPs, Call centers, Integrators, PBX providers
Recognizing all requirements and ready to provide valuable know-how based on similar projects
Server offload and value-added to the offered services due to features supported on the softphone client side
Possibility to provide server setup expertise by recognized parties.
Pros & Cons:
Zoiper is fast and has all the features required in a small business.
The best feature is forwarding calls, making a conference call, recording a call if needed, and having a history of all your calls, to see if someone was contacting you before.
Cons:
All the headsets work really well, but special features of headsets are not working, like the button to pick up a call or to hang-up.
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