Zoho CRM
Overview, Comparison, & Features
Key Modules
First lets understand what to expect from this software in a general overview.
Sale Force Automation
Zoho CRM salesforce automation empowers your sales reps to concentrate on creating and nurturing leads and growing your customer relationship. It enhances sale productivity that enables salespeople to quickly generate estimates and makes them speedily turn into proposals and quotes. It also deals with lead management, deal management through visualizing your deal pipeline, workflow rules, forecasting, and sales analytics.
Process management
Analytics
If you are looking to take a smarter decision for your business, then Zoho CRM helps you to monitor every aspect of your sales cycle from lead analytics to deal with insights, activity stats, and email analytics. It offers many features related to analytics such as filter reports, multi-dimensional reports, templates for easy analysis, and share your dashboard with people who need access to it.
Developer platform
Zoho CRM developer platform builds a custom solution that offers the right mix of low-code and pro-code tools for you to automate work, integrate data across your enterprise stack, and provide a custom solution for your web and mobile services. It connects your customer data from every source and acts on data with deluge functions such as monitoring function performance and failures from a dedicated dashboard.
Performance Management
Zoho CRM offers to set records with a smart sales performance management (SPM) to enhance your sales pitch with powerful insights, and meet changing industry trends. It not only tracks how a region, product, or team is performing by creating forecasts but also allows you to group customers based on regions, products, or any other criteria to help your sales team gain insights that will perform their action.
Customization
Marketing Automation
Marketing automation is the process of helping your marketing team efficiently and passes on quality leads to sales. Zoho knows every customer has different needs, so it let its customer segment based on their region, requirement, and lead source.
Team collaboration
Zoho CRM has a built-in feature to facilitate communication with your customer as well as your team with real-time sales update. Zoho CRM gives power to the team to connect with collaboration tools such as feeds, chat, notes, tags, and groups to share updates from one platform. It also enables to use of CRM to work on several projects at once and keep your project synced with the sales process to manage your task more efficiently.
Mobile Apps
Zoho CRM allows your sales team to keep in touch with their leads on the move, log and enables them to access important prospect information, keep track of their KPIs and make data-driven decisions. That means it manages your deals, contact, and tasks on the go and lets you stay connected to your leads, customers, and your team from anywhere and at any time.
Security
Zoho CRM knows that every organization needs to protect their customer's data and giving employees the freedom to get their work done. So, Zoho CRM provides its users complete data security for customers from unauthorized access and compliant with your data collection and sakes process with privacy regulations.
Try ZOHO CRM For Free
With the free version, you get:
- It gives essential tools like leads, document, and mobile apps
- Suitable for home business
FAQ
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