Overview, Comparison, & Features

Qualified is the pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations.  Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals.

Try Qualified


    • Pop-Up Chat - Grow pipeline faster than ever before. Meet your VIP buyers instantly, right on your website. It’s never been easier with Qualified X’s robust set of features.
    • Live Stream and Segments - See everyone who’s on your site right now, then enable your reps to quickly prioritize VIPs. Automatically segment visitors into categories like target accounts, company size, or industry.
    • Routing and Alerts - Automatically route visitors to their assigned reps as soon as they land on your site. Prompt immediate action with notifications across channels like Slack, Microsoft Teams, Qualified Mobile, or email.
    • 360 View of Website Visitors - Supercharge your reps with rich contact and company data. Connect your tech stack—like Salesforce CRM, marketing automation, ABM, sales engagement, and data enrichment apps—for a complete view of your website visitors right within Qualified.
  • Liveview - See exactly how visitors are interacting with your site. Get a sense of their interests, then pick the perfect moment to initiate a personalized conversation.
  • Qualified Voice Calls - When the time’s right, instantly start a voice-call, right on the website. This is where deals happen.
  • Qualified Meetings - Skip the back-and-forth emails. Quickly schedule meetings with hot prospects to keep deals moving.
  • Qualified Chatbots - Connect with website visitors 24/7. Say goodbye to missed opportunities. Supercharge sales with dynamic chatbots that engage visitors, capture leads, and book meetings around the clock.

Pros & Cons:

  • Talk to VIP Buyers right on your site
  • Purpose-Built for Salesforce - trusted and funded by Salesforce
  • The Xforce Platform - built natively on the Salesforce Platform
  • All your CRM and marketing automation data combined at your fingertips
  • Automatically route the right visitor to the right rep, at the right time
  • Dedicated Customer Success Manager to help strategize and implement your program every step of the way
  • Engage visitors and capture leads 24/7 - Sell with human-led live chat and scale with bots
  • Qualified Signals - Account-based buyer intent 
  • Automatically qualify inbound leads.
  • Effortlessly book meetings for sales
  • No free trial is offered.

Why choose Qualified?

Qualified is the only conversational marketing platform designed to work seamlessly with complex Salesforce configurations, so companies can leverage all of their prospect and customer data to deliver smarter, more personalized experiences, and then report on metrics within Qualified or via Salesforce reports and dashboards. We are rated a High Performer on G2, the #1 Conversational Marketing platform on the Salesforce AppExchange, and built for enterprise-grade reliability and security with 99.9% uptime, GDPR compliance, SOC2 compliance, and Salesforce ISV certification. Qualified is founded by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, and funded by Salesforce Ventures, Norwest Venture Partners, and Redpoint Ventures.


                                                GROWTH                      Starting at  $2500
                                                     PREMIUM                     Starting at   $4000
                                                    ENTERPRISE                           Contact 
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