SAP Conversational AI

Overview, Comparison, & Features

 SAP Conversational AI service software helps users efficiently manage business tasks. As the conversational AI layer of SAP's Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.

SAP Conversational AI provides a strong building platform that permits the building of end-to-end chatbots also because of the customization of your digital assistant.

SAP conversational AI

Try SAP Conversational AI

SAP conversational AI


  • Native low-code chatbot platform

    It allows users to deploy chatbots easily and securely in SAP solutions and achieve a faster time to market with SAP Conversational AI services in SAP Business Technology Platform.

  • It build human-like chatbots in any language by using world-class NLP technology to analyse text inputs and enrich key data.

  • High-performing natural language processing (NLP) technology


  • Intuitive UI for business power users and developers

    It enable developers and non-developers to build and deploy chatbots as teams by leveraging enterprise-grade features in an intuitive interface.

Pros & Cons:

  • SAP Conversational AI additionally provides the chatbot features and also integrates bot analytics without the necessity for much setup/deployment work.


    It is possible to code SAP Conversational AI chatbot in multiple coding languages (Node.js, Python, PHP, iOS, etc.) that makes it easy to both implement as well as integrate with existing IT stacks (eg. Analytics, AI, Databases).


    SAP Conversational AI service software is straightforward to implement and obtain it running especially if you're already using SAP S/4HANA Cloud.

  • SAP live chatbot software can certainly provide better and more clear documentation on how to customize and deploy the chatbot/use SAP Conversational AI.


    There is a lot less developer community around SAP Conversational AI so it's hard to urge help from outside developers and experts on best practices, hacks and existing applications/integrations.


    It is hard to use SAP Conversational AI outside SAP S/4HANA Cloud, for instance on AWS or GCP or during a multi cloud environment.


    Eventually, SAP Conversational AI improves both employee and customer experiences at scale with enterprise-grade features.

Learn what SAP conversational AI can do for you?

It builds chatbots in any language. Leverage the power of our high performing natural language processing (NLP) technology capable of building human-like chatbots in any language. It simplify the user experience for large. SAP conversational AI service software provides all your teams with a bot-building platform that features simple UX, collaboration tools, organisational accounts, versioning, and environments. Achieve a faster time to market. The live chatbot software launches powerful enterprise chatbots in days with a powerful chatbot development suite and a full integration to SAP software.

SAP conversational AI pricing

               SAP Conversational AI               Custom pricing

Try SAP conversational AI For Free

What is SAP chatbot?
SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it allows users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.
Is SAP conversational AI free?

SAP Conversational AI prototyping is free. Hence it is extremely easy to create a POC for a client.

How do you make Chatbots with SAP conversational AI?

  1. Click on the New Bot button on your dashboard.
  2. Search for "Perform actions" in the page and choose one or more predefined skills to train your bot. ...
  3. There are 3 stages of bot building on the platform which includes.
What are some of the vital differentiators of SAP conversational AI?

SAP Coversational AI leverage bot memory to provide human-like conversations. Through fast training, build a functioning bot with small datasets (20+ sentences per intent). Create bots in multiple languages.

How much does SAP conversational AI cost?

SAP Conversational AI is based with custom pricing.
How many environments can I create in SAP conversational AI?

A version can be assigned to only one environment.
What are the four main capabilities of SAP conversational AI?

  1. USE CASE. Automate customer service. You can train, build, connect and monitor chatbots from end-to-end in a single interface using the SAP Conversational AI platform to automate business tasks and give customers immediate responses.
  2. USE CASE. Improve productivity of employees. 
  3. USE CASE.
What is AI in SAP?

SAP Intelligent Robotic Processes Automation lets you build bots that you can configure within specific solutions (e.g. SAP S/4HANA). SAPAI Business Services provide services and applications that automate business processes and improve the user's experience.
Is SAP used for automation?

SAP Intelligent Robotic Process Automation uses intelligent bots to automate repetitive manual processes. As the robotic process automation layer of SAP's Business Technology Platform, it can redirect resources to high-value activities and processes.

Other Most Popular Chatbot Software

Discover The Best Software's To Grow Your Business

Explore More

Resources & Current Trends


Explore our recent content on cybersecurity space.

Read More

Business Intelligence

Browse through our resource and article pool.

Read More

All Topics

Learn about latest trending topics on our blog.

Read More


Explore our recent content on Chatbot.

Read More


Explore our recent content on CAD Software

Read More


Learn best practices about customer engagement.

Read More

Try Now Top Chatbot Software

Try now and automate your customer service with Chatbot software and get free access to the most trending Chatbot software.