Salesforce is a cloud-based business intelligence (BI) system. It provides an interactive platform to access and share business trends. And helps to uncover new business opportunities.  Salesforce bi tool allows businesses to analyze critical sales and service-specific data, generate business-relevant insights and make reformed decisions. 

Learn what Salesforce can do for you

 Salesforce business intelligence tool seamlessly integrates with other Salesforce products such as Salesforce CRM, to share contact information and data insights across applications.  BI dashboard can be used to track and monitor critical business metrics and KPIs.

Salesforce enables to auto-generate slides and presentations with data visuals and key points using a one-click storytelling feature. Salesforce analytics and intelligence solution can be used by companies operating in multiple industries.

Try Salesforce 

Supported Operating System(s):

Web browser  (OS independent)

Key Modules

First lets understand what to expect from this software in a general overview.

  • Service
  • Learning
  • Experience
  • Marketing
  • Artificial intelligence
  • Integration 


In Salesforce bi tool service gets a faster, reliable case resolution with a complete customer view. It empowers customers with engaging portals and communities. This bi tool helps to deliver personalized support across digital channels, including messaging, chat, and social. Business bi software improves your first-visit resolutions, onsite management, and more. 


Marketing in Salesforce bi software helps to connect data across multiple sources and devices to gain a unified view of the customer. It Captures and activates first, second, and third-party data to know your customer, and drive growth by reaching new audience segments. Measures end-to-end marketing effectiveness across all digital channels and devices leveraging AI and an exclusive partnership with Google Analytics 360. Whether your customer is a business or a consumer, use one world-class digital marketing platform to unify data sources, personalize on every channel, engage in any stage of their relationship with your brand, and measure the performance of every campaign.

 Artificial Intelligence 

BI software helps to boost productivity and discover relevant patterns in all your data. It Gives every employee instant access to smart insights within Salesforce records and apps by enhancing them with an AI-powered analytics bi tool. 


BI tool inspires teams to learn about systems, processes, and programs with assignments, ranks, and leaderboards. Business intelligence lets you turn role-specific into bite-size content that's surfaced to the right people, at the right time. 


 Salesforce bi software help customers to find answers themselves, on their terms and time frame. It gives users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims. Go beyond our prebuilt solutions and create something for your unique business needs with the Lightning Community Builder. It enables you to create a complete channel management solution for you and your partners with a dynamic PRM site.

 Salesforce business intelligence tool build trust by safeguarding employee and customer health. This enables to manage health-related interactions and workplace planning on a single platform. And boost healthcare and community responsiveness now and for future crises. 


 Salesforce applications of business intelligence tools connect any system, whether in the cloud or on-premises, on a unified platform. It allows teams to discover and reuse integration assets to build upon prior projects and address new business priorities. It enables your entire ecosystem to create new revenue opportunities and customer experiences with packaged APIs.

Try Salesforce For Free

With free version, you get:

  • Access all features 
  • Get access instantly
  • No download required  


Does salesforce have Bi tool?
BI software from Salesforce lets you explore any data, get instant answers, and collaborate with your team. You can use Advanced BI Tools: Improve your business with the use of the right business intelligence tool.
Which BI tool is integrated with Salesforce business intelligence?

HappyFox BI for Salesforce

With it's seamless integration capabilities with Salesforce, leverage easily customizable dashboards and drill down for greater insights to see what your top sales Key Performance Indicators (KPIs) look like

What is Salesforce Analytics BI Cloud?

Salesforce Analytics Cloud, is a cloud-based business intelligence (BI) system that provides an interactive platform to access and share business trends. This software provides data insights and helps to uncover new business opportunities.

How can Salesforce use big data?

The Salesforce BI for Big Data has the potential to extend the volume and variety of data accessed by a business owner at a faster rate. Business managers have a tool that enables them to discover patterns across a wider variety of data — ERP, CRM, HR systems, etc.

How can I create an analytics dashboard in Salesforce?

  1. Build Powerful Dashboards Quickly with Analytics
  2. Add Key Metrics to Evaluate Your Business. 
  3. See the Big Picture with Charts and Get the Details with Tables. 
  4. Add Selectors That Allow Users to Filter the Dashboard Results. 
  5. Make Analytics Dashboard Widgets Interactive. 
  6. Take Analytics On the Go With Mobile Dashboards.
What is Salesforce BI database?

Salesforce runs on the platform, which provides a powerful relational database.
Is Salesforce BI a SQL?

Salesforce uses slightly different SQL. Salesforce BI performs similar functions to standard SQL, but in a manner that is simpler. Salesforce calls its own query language known as SOQL.

Is Salesforce BI public or private cloud? This BI tool is public cloud as it is hosted on data centers and data of more than one tenant resides on same servers.

Other Most Popular Business Intelligence Software

Discover the Best Softwares to Grow Your Business

SAP Analytics
SAP Analytics
Power BI
Power BI

Resources & Current Trends


Explore our recent content on cybersecurity space.

Read More

Business Intelligence

Browse through our resource and article pool.

Read More

All Topics

Learn about latest trending topics on our blog.

Read More

Audit Management

Explore our recent content on Audit Management.

Read More


Explore our recent content on Accounting software

Read More


Learn best practices about customer engagement.

Read More

Try Now Top Business Intelligence Software

Try now for free the top most popular Business Intelligence software and maximize your company revenue with data visualization and data-driven decision making.