Top Trending 2022
Robotic process automation (RPA) is one of the most common methods for increasing operational efficiencies through tactical automation, and it continues to evolve at a rapid pace. You can use this list to compare the main enterprise software suppliers and determine which one is best suited to your business's requirements.
Strategy Planning Assumption (s)
> For example, by 2023, most major RPA providers will offer a platform that integrates screen scraping with APIs.
> Voice, mobile apps, and other user-experience-driven automation will be the norm by the year 2023.
Market Definition
It is the market for licenced software platforms used to write scripts to integrate any application via a user interface and a control dashboard or orchestrator that market classifies as the robotic process automation (RPA) industry." Automating repetitive, rule-based, and predictable processes is a primary goal of RPA platforms. User interface (UI) interactions and application programming interfaces (APIs) are used to link various enterprise programmes, such as ERP, client/server systems, mainframes and other applications.
By imitating the transaction stages normally performed by people, RPA automates repeated human tasks, mainly through staged UI interactions. An RPA software script, typically referred to as a "robot" or "bot," is used to follow a human procedure, and runtime is allocated to the script by a control dashboard or orchestrator. Bots can be created by hand-coding or by leveraging RPA's inbuilt low-code/no-code GUIs.
RPA software tools must, at the very least:
> Make it easier for the public to create automation scripts.
> Use UI scraping to integrate with enterprise software.
> Configuration, monitoring, and security are all part of your orchestration and administrative capabilities.
Some RPA platforms also include advanced features like:
> Processing of documents with artificial intelligence
> Library with drag-and-drop models for Auto ML and Natural Language Processing
> Exploration and mining of processes
Additional upcoming features and capabilities of RPA platforms include:
> APIs that can be used in conjunction with UI scrapers.
> UX for building bot UI front ends with low-code.
> Orchestration of automated workflows without the use of a central server or "headless bots"
Incumbent vendors are jostling for position and improving their solutions in the RPA industry, which is expanding rapidly. We anticipate a maturation and consolidation of this market by the year 2024. As suppliers in adjacent markets begin to offer RPA capabilities, the market is still highly fragmented.
Every year, RPA software suppliers lift the bar in terms of their viability, relevance, growth, revenue, innovation, and vision. Our inclusion and evaluation criteria are updated annually to reflect the changing nature of the market. Many vendors could see their positions move as a result of this (and the exclusion of some that appeared in previous editions). This list focuses on RPA software suppliers, not service providers who leverage RPA capabilities licenced from another vendor.
Top Trending Vendors
Appian
Appian RPA is the result of the company's January 2020 acquisition of Novayre Solutions' Jidoka RPA platform. End-to-end case management procedures can benefit from Appian's RPA solution, which focuses on enhancing and interacting with complex processes. Business processes and decisions can be automated, as well as the ability to create low-code applications. Appian RPA is a cloud-based service that runs on a virtual machine (VM). This company has a worldwide footprint. For the most part, its clients are huge corporations. Process mining, task mining, recording, discovery, and multicloud support are all on the Appian product roadmap.
Robotic Process Automation (RPA) is part of Automation 360, an RPA platform that comprises RPA-as-a-service, the Automation Anywhere Robotic (AARI) Interface, Artificial Intelligence/Machine Learning (IQ Bot), and process discovery (Bot Store). Automation Anywhere's operations are spread across the globe. It serves both large corporations and small and medium-sized businesses (SMBs).
Servicetrace
In 2021, it intends to further enhance AARI to increase the use of RPA with front-end user apps that launch unattended automations.
Blue Prism
The Intelligent Automation Platform (IAP) is a fundamental component of their RPA offering. Automation Lifecycle Management (ALM), Capture, Interact, Decipher IDP, and Digital Exchange (DX). Additionally, it has governance and security mechanisms built in to it. Blue Prism's businesses are spread across the globe. For the most part, its clients are huge corporations.
Improvements to the architecture and integration of capture, dashboards that show how many hours can be saved, and a categorical decision-making engine are all part of the Blue Prism product plan.
Cyclone Robotics
As a part of their RPA product, Cyclone Robotic Process Automation (CIRI), the company offers capabilities such as Cyclone Intelligent Robotic Interface (CIRI) and Cyclone Mobile Assistant. Cyclone Chatbot is also included. Both software and services can be used to implement this. They're primarily based in the Asia/Pacific region. Small and medium-sized businesses as well as large corporations use the service.
Process mining, a business rule engine, and increased cloud capabilities are all on Cyclone Robotics' future roadmap, and the company is also investing in AI research.
EdgeVerve Systems
When it comes to robotic process automation (RPA), the company uses the AssistEdge RPA tool. For example, EdgeVerve's automation offering includes Discover, Engage, Cloud RPA, and the AssistEdge Community Edition in addition to AssistEdge RPA. The operations are spread out around the globe. For the most part, its clients are huge corporations.
EdgeVerve's future plans include the addition of a low-code development platform and workflow, self-healing bots, predictive analytics, next-best-action recommendations, and anomaly detection algorithms to its existing end-to-end process automation and orchestration capabilities.
IBM
As a result of the acquisition of WDG Automation in June 2020, IBM Robotic Process Automation (RPA) offers full-featured RPA capabilities in a multitenant SaaS or on-premises offering. All four of IBM's Cloud Paks for Automation include IBM's RPA solution, as well as process mining, task mining, and automation services for business and IT. Geographically dispersed, IBM has a wide range of operations. For the most part, its clients are huge corporations.
With the acquisition, IBM has expanded its RPA capabilities, including expanded AI capabilities (powered by IBM Watson), task and process mining, extended intelligent chatbot capacity, better application connection, and container-based deployment for improved delivery.
Kryon
In addition to the Kryon Studio and the Kryon Console, the Full-Cycle Automation Suite features process discovery and analytics capabilities. It is offered as a subscription service. Customers throughout North America and Asia/Pacific are now part of Kryon's global client base, which includes operations and R&D centres in Europe and the Middle East. The majority of its clients are small and medium-sized businesses, although the company also serves some large ones.
Consumption pricing and a freemium approach based on Kryon's native process discovery capabilities will be introduced. Aside from that, the company's future plans include serverless bots, process optimization and embedded testing for automation situations.
Laiye
RPA offering Laiye RPA includes additional features like IDP, chatbots and pre-trained AI models to enhance its RPA capabilities. Windows, Android, and Linux environments may all be automated by the software, making it ideal for the Chinese OS market. Laiye is based in China, and the majority of its operations are focused on the Asia/Pacific region as a whole. SMBs make up the bulk of its clientele.
Laiye's revenue growth, investor cash, and intentions to expand across Asia/Pacific might potentially disrupt the fast expanding Asia/Pacific RPA market. Laiye raised $50 million in 2021 for the purpose of growing its intelligent automation platform further.
Microsoft
In addition to Power Automate Desktop (PAD), Microsoft's SaaS-based automation platform on Azure powers Power Automate, its RPA product. Integration and orchestration capabilities are also included. Power BI (for analytics), Process Advisor (process mining), Power Apps (LCAP), API connectors, and Power Virtual Agents are all included as part of Microsoft's Power Platform (chatbots). As a result, Microsoft's operations are spread out across the globe. SMBs and major corporations alike are among its frequent clients.
A more robust virtual machine runtime, a faster installation process, and a streamlined document processing with embedded AI are all part of Microsoft's plans for the future.
NICE
There is NEVA, an RPA desktop assistant for global contact centres, as part of NICE Robotic Process Automation's product line. Automation Finder, Automation Studio, and OCR are also included in the software. Geographically, NICE's operations are spread out over the world. For the most part, its clients are huge corporations.
It is part of the company's long-term strategy to enable semisupervised learning in order to prioritise discovered processes more accurately. The second stage of NICE's AI integration with NEVA was just announced, and it provides suggestions based on employee behaviour, sentiment and phrase identification. NICE also recently introduced this next phase.
Nintex
RPA development and computer vision are critical to Nintex RPA's success. Workflow automation, document automation, e-signatures, process mapping (Nintex Promapp) and LCAP/iBPMS solutions are all included in Nintex's product line. The online Nintex Solution Accelerator Gallery provides access to hundreds of pre-built automation and process map templates. More than 10,000 companies around the world use Nintex. They tend to be medium- to large-sized businesses. Its RPA software is largely utilised by financial services and banking firms in North America and EMEA, although its users come from a wide range of industries.
Nintex will buy K2 Software in October 2020 in order to support more advanced BPM and case management capabilities. To bring native e-signature capabilities to the Nintex Process Platform, Nintex bought AssureSign in June 2021. For file creation, a new event-driven bot flow is being developed, DevOps capabilities are being introduced, and support for government customers is being expanded.
NTT
As part of NTT's WinActor RPA solution, NTT offers WinDirector and WinActor Manager on Cloud, as well as a robot as a service (WinActor Cast on Call) and other WinActor components including AI, library service and no-code storyboarding, for both on-premises and cloud-based management. NTT's other NTT services, including as process mining, low-code UI development, and identity management, are integrated with WinActor. Customers throughout EMEA and North America are also supported by NTT's subsidiaries and partners, despite the company's primary focus on Asia/Pacific. Small and medium-sized businesses (SMEs) are among NTT's customers.
Blockchain technology is being used to secure the company's RPA solution and scenario management optimization, as well as self-healing bots.
Pegasystems
As part of the Pega Infinity platform, Pega Robotic Process Automation (RPA) supports the vendor's iBPMS, low-code app platform capabilities and other features, such as AI, multi-experience and business rule support.. One of Pegasystems' RPA's most notable features is X-ray Vision, a proprietary computer vision technology. Geographically dispersed Pegasystems operations. For the most part, its clients are huge corporations.
Process mining, case management, and automated decision-making are all part of Pegasystems' product vision.
Samsung SDS
There are inherent machine learning (ML) and robotic process automation (RPA) features in Brity RPA, the RPA product from Brity. There are ambitions to grow into North America and Europe by 2022, however Samsung SDS's current operations are primarily in Asia/Pacific. This supplier offers its services to businesses of all shapes and sizes.
According to Samsung SDS's 2022 plan, Workflow Service, an iBPMS toolbox at the platform level, will be available by that year. In addition, AI-driven design and development, OCR, data extraction via web scraping, libraries and recordings are all included to make the creation process simpler.
SAP
With SAP Intelligent Robotic Process Automation (iRPA), it is able to integrate and automate business operations in finance, sales, customer support, and human resources in addition to the other areas of SAP's capabilities. SAP's operations are dispersed throughout several different countries and regions. For the most part, its clients are huge corporations. This features support for Linux and macOS desktop agents, better task mining, and new analytics dashboards.
Servicetrace
An end-to-end RPA and BPM platform called XceleratorOne (X1) is designed to provide a safe and secure environment that incorporates RPA, BPM and AI capabilities in a single offering. Most of Servicetrace's business is conducted within EMEA. Midsize and large businesses make up the bulk of its clientele.
There will be a marketplace for processes and templates as well as containerization of the platform as part of Servicetrace's future plans.
UiPath
In terms of robotic process automation (RPA), the UiPath Platform offers a comprehensive set of governance tools, a user interface tailored to the needs of citizen developers, improved computer vision, and RPA as a service orchestrated from the cloud. Globally dispersed UiPath operations serve a mix of large, midrange, and small businesses. UiPath's clients are all of these sizes.
UiPath will have the resources and relationships to develop its platform by enabling end-to-end automation initiatives following its first public offering in April 2021. The acquisition of Cloud Elements, an iPaaS vendor by UiPath in March 2021, shows the importance of UI-based and API-based integration for scalable process automation operations. On-premises users will be able to take use of UiPath's low-code apps and data services, as well as Linux and macOS support.
WorkFusion
An end-to-end automation platform with native AI and best-in-class automated ML and NLP capabilities, WorkFusion Intelligent Automation Cloud, is its RPA offering. WorkFusion is primarily based in the United States, although it also has operations in Asia/Pacific and Europe. It has a significant customer base, particularly in the banking, finance, and insurance industries.
ML and a human-in-the-loop designer will be added to WorkFusion's platform as part of a future expansion of its preconfigured solution for use cases like "know your customer" and insurance underwriting.
Explore more top trending software for 2022:
Explore more top trending software for 2022:
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