Remote Desktop Software: A Must Have For Business

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Best Remote Desktop Software

For certain businesses, remote access software is incredibly valuable, while for others, it is mission-critical.

Remote access software is familiar to IT managers, but it now has a much wider range of applications. A customer support representative can easily get into a client's computer and assist them with technical issues. A demo can be run on a client's device by a sales representative.

1. Zoho Assist -

For organizations , Zoho Assist is a web-based remote assistance tool. It's the most effective way to give on-demand remote support to your customers.

Unattended access sessions for in-house devices on PCs, laptops, servers, and mobile devices can also be managed using the software.

Businesses from a wide spectrum of industries rely on Zoho Assist. Regardless of how big or small your company is, this software can meet your needs.

• Remote assistance for troubleshooting on demand, without the need for prior installation
• For customer service, integrate voice and video chat.
• Remote access inside and outside your LAN that is unattended
• Options for mass deployment are available (supports Windows and Mac)
• SSL 256-bit AES encryption ensures secure file transfers.
• Support for multiple monitors and automated detection of active monitors
• With a single click, reboot and rejoin remote desktops from anywhere.

2. Parallel Access.

 Parallels Access is a fast, easy, and dependable way to connect to your computer from any location. It's one of the most convenient methods to access all of your files and program from anywhere in the world.

You may login to your PC from any mobile device or web browser with only a few clicks.

Parallels Access is a feature-rich and adaptable program. Let's take a closer look at why this program is at the top of my list.

• No additional hardware is necessary to access your PC with any web browser.
• Full-screen program should be used.
• Gain complete control over PC apps, as if they were locally installed.
• The program is properly tuned for high-resolution screens and easy reading.
• Access files stored on remote computers or in the cloud.
• Sort, copy, rename, and delete files, among other things.
• Sharing files with friends and coworkers is possible.
• Remotely copy/paste text and edit files

3. Team Viewer

Team Viewer is one of the most popular remote access systems in the world, with over 2 billion devices connected. This program has swiftly risen to the top of the list for remote workers.

Team Viewer offers a diverse set of services. They have tools for remote help, mobile device support, IoT remote assistance, remote monitoring and patch management, worldwide video conferencing, and more, in addition to remote access.

PCs were once the preferred device for corporate use. As a result, most software on the market was incompatible with Macs and iOS devices. This was a difficulty when it came to servicing customers and staff who used Apple gadgets.

Team Viewer, on the other hand, became a pioneer in the field of remote access for Macs, ipad's and iphone.

iOS, mac OS, Windows, Linux, and Android cross-platform access Enterprise-grade security and a VPN alternative

• Printing from a distance
• Mobile app available for iOS and Android devices
• Admins can use it to access remote server.
• Collaborations between coworkers and tech support during the session
• Company logos and branding can be added to custom modules.
• Device reporting and a centralized management console.

4. Remote Utilities

When compared to the other tools on our list, Remote Utilities is a little different. This programme was created with IT help desks in mind. Your team will have complete control over your IT infrastructure with this product.

Here are the software's notable features of remote Desktop

• Downloads are available for Windows, Mac, Linux, iOS, and Android.
• Mode of file transfer
• Authentication using two factors (2FA)
• Remote servers and workstations can be accessed without being supervised.
• Remote access via LAN or VPN is possible.
• Install the software on a network that uses Active Directory.
• Support for proxy servers

Remote Utilities isn't intended for the typical person or small business owner. This solution is designed for IT teams and users with more complex requirements. It's a little more complicated than some of the other tools on our list, but for technically savvy individuals, it'll suffice.

5. LogMe In Pro

LogMeIn Pro is the clear winner if you're searching for a straightforward way to access files and apps on your computer from anywhere. The software is simple to use, safe, and dependable.

It's a popular option for SMBs in a variety of industries.

Let's  look at the features of the software to discover why it's so highly regarded.

• Simple setup instructions with step-by-step directions for quick deployment
• As if you were in front of the screen, you can access your remote desktop.
• There are no limits to the number of users who can collaborate at the same time.
• Last Pass is a free service that stores and manages all of your passwords.
• On a 1:1 local screen, a multi-monitor display is displayed.
• Printing capabilities from a distance
• Access and share files from anywhere with 1 TB of storage.
• Websites, cloud apps, and desktop apps that are often frequented can all be accessed quickly.
• With the LogMeIn Pro mobile app, you can have remote access on the road.

What are the criteria we look to find Best Remote Desktop Software:-

Security

Security will always be a major priority when it comes to remote access. Is it really that simple for a stranger to gain access to your devices? What kind of confidential data will they have access to

This is a concern that software makers are aware of. As a result, they include security measures such as 256-bit encryption, one-time access codes, and two-factor authentication, among others.

Always double-check that the remote access software you're considering complies with any industry-specific security regulations, such as HIPAA in the healthcare business.

Number of Devices

Not all remote access software is Scalable. If you're implementing it with a five-person team, you're probably not going to use the same software as a company that wants to access 500 or 5,000 devices.

In terms of device quantity, all plans will have restrictions.

You may come across tools that allow for unrestricted user access. However, there is a distinction to be made between unlimited users and unlimited devices. If you have a larger staff and need the software on several devices, be prepared to purchase additional license.

Support

Remote access software should be rather simple to set up in general. Certain solutions, on the other hand, are a little more challenging, especially at scale.

If you require support throughout the setup procedure, the software vendor should be available to assist you. You don't want to be left on an island to figure things out on your own if something goes wrong or if you have questions.

Those of you with a dedicated IT team should be able to handle everything without difficulty. However, because not every company has those in-house resources, software vendor support should be a key focus.

Conclusion

You must be able to choose your remote access program. It can't make you take extra measures to get what you desire.

It's not difficult to find the appropriate product if you know what you're looking for. Use my quick guide to find a solution in a matter of minutes. Here's a rundown of suggestions:

• Zoho Assist — Best for customer support
• Parallels Access — Best for remote desktop access
• Team Viewer — Best for mac OS and iOS
• Remote Utilities — Best for IT teams
• LogMeIn Pro — Best for anytime file and application access