Top Trending 2022
Meeting solutions integrate communications, collaboration, and document sharing to support a variety of virtual meeting use cases. This research, together with its companion Critical Capabilities, assists digital workplace application leaders in identifying vendors most suited to their objectives.
Strategic Planning Hypotheses
> As the focus changes to enabling collaboration equity to generate interactive and dynamic engagement, the virtual visual canvas will become the focal point of 30 percent of meeting encounters by 2024, up from 5 percent currently.
> By 2025, fifty percent of all workplace virtual events will be hosted on the organization's daily-used video conferencing platform.
Definition/Description of the Market
Meeting solutions focuses on transformational technologies or approaches that fulfil the future needs of end users. It is not focused on the current market.
In a normal company setting, meeting solutions are defined as collaboration tools that facilitate everyday teamwork, presentations, education, and webinars. It is anticipated an increase in the use of meeting solutions for use cases such as online city council meetings, virtual courtrooms, telemedicine, and remote banking (to name a few). As the number of use cases increases, meeting solution providers will need to expand their feature sets or form technology alliances via API and software development kit (SDK) support programmes to accommodate the integrated workflows and data exchange required to support these use cases.
A few market participants are modifying their offerings, making them more modular and consumable via various distribution channels, touchpoints, and modalities. This approach addresses an organization's ambition to provide its employees and consumers with more contextualised and personalised application experiences. This new application delivery paradigm is referred as the "composable enterprise," which describes businesses that can innovate and adapt to changing business needs by assembling and combining bundled business capabilities.
For informal cooperation (among users inside the same team or project) and formal meeting situations (external presentations, learning/training scenarios, and large-scale webinars), organisations with complicated demands generally employ distinct meeting solutions. Consequently, organisations frequently adopt solutions from many vendors.
Responsible application leaders for digital workplace applications deploy meeting solutions to:
> Reduce geographical obstacles to internal, customer, and community communications.
> Utilizing video and virtual visual canvases will increase engagement among distant workers and enhance team cohesion.
> When employees are separated from each other and the business for any reason, ensure more business continuity.
> Reduce business travel and associated costs
> Encourage full- and part-time work from home.
> Teach pupils in various settings.
> Deliver virtual corporate or departmental events, such as town hall meetings and webinars.
> Automate the recording and transcription of meeting conversations, action items, and decisions.
Top Trending Vendors
Adobe Connect is deployable as SaaS, on-premises software, or as a managed service. Geographically diverse sales and service operations are provided by Adobe. Customers select Adobe Connect for their remote learning, training, and webinar scenarios due to its extensive customization choices and feature set. The vendor's ambition for Connect over the next three years is to continue pursuing the enterprise, government, and education markets with exciting technologies such as an embeddable HTML client that enables users to begin Connect experiences from within other relevant apps.
GoTo
Avaya
The Avaya OneCloud unified communications as a service (UCaaS) offering includes Spaces. Spaces is a platform for workstream collaboration with integrated live meeting features. Customers select Spaces when they require a collaborative platform that can accommodate a variety of internal and external use cases. Spaces may be delivered as SaaS, on-premises software, hybrid cloud-on-premises services, or managed services. Geographically diverse sales and service operations are provided by Avaya. Its three-year objective for Spaces is to expand its influence in the team collaboration market, enabling dynamic integrations via its communications platform as a service (CPaaS) capabilities, and modernise customer experiences via its native workstream and contact centre product lines.
BlueJeans offered by Verizon
Meetings offering is geared toward the enterprise market, primarily Verizon's clientele. BlueJeans' sales and customer service operations are regionally diverse, with a concentration on the United States and Europe. Clients of Verizon prefer BlueJeans Meetings because of its integration with Verizon's broader unified communications (UC) capabilities, while customers in higher education and healthcare select BlueJeans because of its vertical-specific offerings. BlueJeans' three-year ambition for Meetings is to intensify its integration with Verizon's infrastructure to deliver improved quality, to enhance its vertical solutions, and to use APIs and software development kits (SDKs) to expand into the CPaaS market.
Cisco
Cisco provides collaboration solutions and services under the Webex brand for a number of use cases, including meetings, events, and education classes. Webex has combined Webex Teams and Webex Meetings into a single application that is included in the Webex Suite. Customers can select from a range of deployment methods, including SaaS, on-premises software, hybrid cloud-on-premises, and managed service. Cisco also provides a selection of video endpoints for rooms and individual workspaces. Global operations and sales, delivery, and support channel ecosystem. The three-year plan for Cisco includes the delivery of collaborative experiences that improve hybrid work outcomes by combining asynchronous and synchronous interactions for remote and on-site employees.
Google
Google Workspace offers Google Meet for meetings with up to 250 attendees, as well as devices for in-room collaboration. Google's deployment model is exclusive to SaaS. Geographically varied are its sales and service operations. Google's ambition for the next three years is on securing and stabilising meeting solutions for schools, government agencies, nonprofits, and corporations that need to support hybrid workflows. Google is also committed to equity and will endeavour to ensure feature parity across the web, mobile applications, and hardware endpoints.
GoTo
GoTo offers GoToMeeting, GoToTraining, GoToWebinar, and join.me to satisfy the diverse meeting requirements of businesses. It also offers videoconferencing room alternatives through its hardware partners via the GoToRoom product. The deployment model of GoTo is cloud-only. Its sales and service operations are geographically dispersed, however in Japan they are more limited than those of many competitors. GoTo's objective for the next three years is to expand its solutions as part of a larger UC portfolio via its GoToConnect product. It also intends to increase its capacity to serve workers "everywhere," including frontline employees.
Quanshi
Huawei
Huawei offers its hardware-based video endpoints and infrastructure for on-premises deployment, as well as its cloud-based WeLink meeting solution platform as a Software as a Service offering. Its sales and service operations are mostly focused on the Chinese market, with a limited presence in other regions, excluding North America. In addition to introducing additional entry-level and personal video endpoints, Huawei's three-year plan involves transferring more of its clients from its present premises-based solutions to the cloud.
Kaltura
Kaltura Meetings, Virtual Classroom, and Virtual Events offerings accommodate a variety of workplace meeting requirements. Kaltura's products support cloud, on-premises and hybrid deployments. Geographically varied are its sales and service operations. The mission of Kaltura is to power video experiences that enable one-of-a-kind interactions for enhanced collaboration in a variety of meeting scenarios. Through its APIs, analytics engine, and associated support programmes, it sees an opportunity to integrate its video capabilities into popular business apps.
LifeSize
Cloud-based videoconferencing meeting solution facilitates a variety of digital workplace communication requirements. Lifesize's meeting solution is purely cloud-based. It also offers the Icon line of conference room video endpoints. Geographically diverse sales and service operations characterise Lifesize. Its three-year strategy includes more immersive meeting experiences with its 4K group video systems, increased interoperability between its video endpoints and leading meeting platforms, and enhanced security features with geospecific regulatory compliance.
Microsoft
Microsoft Office 365 package includes Microsoft Teams for meetings with up to one thousand participants and Microsoft Teams Webinar for broadcasts with up to ten thousand participants. Microsoft offers Skype for Business Server for on-premises deployments; however, hybrid deployment types are no longer supported due to Skype for Business Online's decommissioning in July 2021. Geographically varied are its sales and service operations. Microsoft's three-year goal for Microsoft Teams includes expanding support for hybrid workers, innovating with new mixed reality capabilities powered by Microsoft Mesh, and introducing more customisation and business process automation choices.
Pexip
The meeting solution and infrastructure software provided by Pexip serve a variety of enterprise use cases for collaboration and multivendor conferencing interoperability. The meeting solution may be deployed as SaaS in the cloud, on-premises software, or in a hybrid configuration. The virtualized video infrastructure software developed by Pexip can be installed locally or in the cloud. It has global sales and operations. The Pexip three-year strategy asks for greater collaborative support for hybrid work arrangements, as well as improved sales and marketing coverage in core markets and new regions, such as Latin America and India.
Quanshi
MeetNow is available as a SaaS offering in the cloud, on-premises, in a hybrid configuration, or as a managed service. MeetNow's primary market is Greater China, although its services are also available in Japan, Europe, and North America. Quanshi is considered by customers in Greater China when a basic meeting solution with specialised integrations (such as WeChat and Ding Ding) is sought. Quanshi's three-year ambition for MeetNow is to improve its OnShow offering for online events and its Metcom offering for online education, as well as to offer SDKs for embedding high-quality audio and video into applications.
StarLeaf
Meeting platform is typically offered as a cloud-based SaaS product, but can also be acquired as a managed service, on-premises, or in a hybrid configuration. StarLeaf's business is concentrated on the United Kingdom and Europe, but is accessible worldwide. Customers typically select StarLeaf when they desire a simple, safe, and uniform experience across PCs, rooms, and mobile devices. StarLeaf's three-year goal for its meeting platform includes an emphasis on user-friendliness, especially for frontline employees, the addition of tools to improve collaboration equality in the new hybrid workplace, and the enhancement of compatibility with other meeting solutions and hardware.
Zoom
Zoom Meeting and Zoom Video Webinar options, as well as Zoom Rooms combinations with hardware devices from its partners. Zoom's meeting solutions accommodate a wide range of well-established and newly formulated virtual conference scenarios. These solutions can be implemented as SaaS, on-premises software, hybrid cloud-on-premises, managed services, or dedicated cloud. The sales and service operations of Zoom are regionally diverse. Its three-year goal for its meeting solution set includes more collaboration support for hybrid workplaces, increased integration of its meeting solution with other apps via its Developer Platform, and enhanced value capabilities for key vertical industries.
Explore more top trending software for 2022:
Explore more top trending software for 2022:
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