Top Trending 2022
There are a variety of ERP, HR, and payroll providers competing for position in the human capital management suites market. This research should be utilised by application leaders in organisations with more than one thousand workers pursuing a cloud HCM suite approach to select providers for evaluation.
Strategic Planning Hypothesis
By 2025, sixty percent of worldwide midsize and large organisations will have invested in a cloud-deployed HCM suite for administrative HR and talent management, but they will still rely on 20 to 30 percent of their HR needs on alternative solutions.
Definition/Description of the Market
Cloud human capital management (HCM) suites as application suites that enable businesses recruit, develop, engage, retain, and manage employees.
The primary capabilities of cloud HCM suites for organisations with over 1,000 employees are as follows:
Administrative Human Resources: Employee information, organisational structure, employment life cycle transactions, role-based self-service, payroll and benefits administration. Additional value-added competences may include health and safety administration, employee well-being administration, and others.
Recruiting, onboarding, performance management, pay planning, career and succession planning, as well as learning and development include talent management.
Employees and managers have direct, personalised access to policy, procedure, and programme assistance through HR service management. Integrated case management, knowledge bases, digital document management, and virtual assistants may also be included.
Optional cloud HCM suite features for organisations with more than 1,000 employees include:
Time and attendance, absence management, and workforce scheduling are all components of workforce management (WFM). Functions linked to the mitigation of COVID-19, such as health screening and immunisation tracking, may also be incorporated.
Cross-functional enabling capabilities: These (often emergent) capabilities leverage data from the aforementioned capabilities and interact with them. They are increasingly entrenched in HCM suites through native development or acquisitions. These capabilities include talent analysis, workforce planning, employee voice (VoE), and skills management.
User experience (UX) is the most important consideration when selecting cloud HCM packages. Mobile access is an integral component of these services, and HCM suites' UX options continue to expand with the incorporation of virtual assistants. Chat integration with "new work hubs" (such as Slack, Facebook Workplace, and Microsoft Teams) enables users to conduct basic transactions or search for information without leaving their operational environment. Employees are able to perform tasks without logging into the cloud HCM suite's user interface (UI) directly as a result of the implementation of these approaches. This indicates that the market is approaching a time when "a excellent UX has no UI."
As firms support workforces with ever-increasing expectations for connection, interactions with applications have supplanted many in-person talks with HR managers. As applications become the "face" of HR departments, the demand for a compelling and tailored UX increases with the migration to digital HR management. HCM suites continue to support digital transformation initiatives by incorporating processes for, among other things, learning and development, payroll, and workforce management that are highly visible and regularly used.
Cloud HCM systems are still predominantly utilised for personnel management. Nevertheless, vendors are increasingly incorporating features to facilitate the administration of contingent and independent personnel. Commonly, firms employ a vendor management system or a freelance management system to manage such workers for sourcing, billing, and interface with operational systems. However, the adoption of a cloud HCM suite remains desired for maintaining compliance and expanding talent pools of both employees and non-employees.
Top Trending 2022
ADP
ADP is a very significant global provider of payroll services and HR solutions.
In this Cloud HCM segment, the solution examined is ADP Workforce Now. ADP also offers a variety of complementary HR products and services to Workforce Now.
Workforce Now has over 75,000 clients for ADP. This product is solely available in the United States and Canada, and over 95% of customers have fewer than 1,000 employees. Some clients, however, have up to 25,000 employees, while around 1,500 companies have between 1,000 and 2,500 people. ADP Personnel Now is accessible in either an ADP-hosted private cloud or an Amazon Web Services-hosted public cloud (AWS).
Almost all ADP Workforce Now implementations are performed directly by the vendor.
Cegid (Meta4)
Cegid is a global technology provider of moderate scale. It provides solutions for accounting, finance (ERP, treasury, taxes), human resources (payroll and talent management), and retail. Meta4 was bought by Cegid in September 2019. Cegid finalised the acquisition of Talentsoft in July 2021, which is evaluated individually in this Cloud HCM segment.
Cegid (Meta4) is marketed in Europe and Latin America. Approximately seventy-five percent of clients have above one thousand employees. Cegid (Meta4) is maintained and hosted in a private cloud by Cegid. Cegid (Meta4) directly completes the vast majority of implementations. 20 percent or less of its customers rely on a third-party implementation partner for at least a portion of a project.
Ceridian
Ceridian is a worldwide provider of HCM solutions and payroll services. It has recently completed several acquisitions, including Ascender in February 2021 and Ideal in April 2021. Dayforce has approximately 5,000 live customers, the majority of which are headquartered in the United States and Canada. Ceridian also has a growing customer base in Europe, Asia, and the rest of the world. Ceridian Dayforce is accessible in both private and public clouds controlled by Ceridian or a third party.
Four-fifths of Ceridian Dayforce deployments are carried out directly by Ceridian, but Ceridian also has an increasing number of implementation partners for major and multinational clients.
Cornerstone In-House
Cornerstone OnDemand is a global midsize provider of HR technology. It entered signed a binding deal with Clearlake Capital Group to be acquired for $5.2 billion in August 2021.
Cornerstone HCM was initially designed for European customers of midsize multinational corporations, but it has now been used in other regions. It can be hosted in either a private or public cloud controlled by a third party.
Third-party implementation partners carry out the vast majority of Cornerstone HCM installs. In some instances, customers may be able to setup and deploy the product themselves.
Darwinbox
Darwinbox is a new provider that was founded in 2014 and has its headquarters in India.
Darwinbox has more than 500 clients. Its solution was originally designed to serve Asian consumers, but it has since gained support for a wider range of locales and languages. Approximately 60 percent of clients have more than 1,000 employees, with the average client having 2,400 people. Darwinbox is hosted on AWS and Microsoft Azure's public clouds (for failover backup only).
Although the company is extending its network of implementation partners, around 85 percent of installations are handled directly by Darwinbox itself.
Infor
Infor is a significant, global provider of technology. It provides Infor HR Talent (formerly known as Infor CloudSuite HCM) in addition to ERP tools for finance, field service, sales, asset management, and supply chain management.
Infor HR Talent is designed for large organisations. Over ninety percent of its clients have over 1,000 personnel, and thirty percent have over 10,000. Although Infor HR Talent is distributed worldwide, the majority of its customers are located in North America. It can be hosted on-premises, by a partner, in a private cloud, or in a public cloud managed by a third party.
Approximately fifty percent of Infor HR Talent deployments are carried out through third-party system implementation partners. These partners are mostly utilised for multinational or global deployments. FedRAMP has certified Infor (Infor Government Solutions [ISG] SaaS) with a Moderate impact level.
Oracle
Oracle is a massive, global technology service company. Oracle Fusion Cloud HCM is an integral component of the Oracle Fusion Cloud Applications suite, which also includes capabilities for customer experience, enterprise performance management, finance, sales, services, and supply chain and manufacturing management, among others.
Oracle Fusion Cloud HCM has over 3,400 clients and is sold globally to midsize and big businesses. The overwhelming majority of clients have over 1,000 employees. Oracle Fusion Cloud HCM (and Fusion Applications) are accessible via the Oracle Cloud Platform, a public cloud service. Fusion Applications can also be deployed in a "at customer" configuration (Oracle's [email protected]). Oracle provides cloud infrastructure, platform, apps, and cloud management services that operate at a location chosen by the customer. The customer is responsible for network connectivity. In approximately 70% of deployments, a third-party implementation partner is utilised. Oracle (Fusion Cloud) is FedRAMP-accredited with a Moderate risk rating.
SAP
SAP is a massive, international provider of business software. It provides the SAP SuccessFactors HXM Suite in addition to SAP S/4HANA Cloud, Ariba, Customer Experience, and Fieldglass, which serve ERP tasks including finance, services, sourcing and procurement, supply chain management, and manufacturing management.
SAP SuccessFactors has over 7,100 customers, while its Employee Central solution has over 4,200. Over sixty percent of clients have more than one thousand employees, and roughly twenty percent have more than ten thousand. The SAP SuccessFactors HXM Suite is hosted in a public cloud managed by SAP in collaboration with Google and Microsoft (Azure) (Google Cloud Platform). SAP's NS2 Secure Node offers customers wanting FedRAMP certification a cloud infrastructure hosted by AWS that satisfies Department of Defense (DoD) FedRAMP+ Moderate Impact Level 4 standards. A third-party implementation partner is utilised by around ninety percent of SAP SuccessFactors HXM Suite clients.
Talentsoft
Talentsoft is a midsize, global provider of HR technology based in France. It was bought by Cegid in July 2021, a vendor evaluated separately in this Cloud HCM segment.
Talentsoft is primarily recognised as a European provider of talent management suites. It has more than 2,200 clients in 130 countries. The 2019-launched Talentsoft Hub provides essential HR capabilities and has over 300 clients. It targets moderate and big European organisations. Seventy percent of its clientele have more than one thousand employees. Talentsoft Hub is hosted in either a private or public cloud that is maintained by Talentsoft. About 50% of Talentsoft Hub deployments are performed by third-party implementation partners.
UKG (Pro)
UKG is a significant global provider of HCM technology. Its name was confirmed in October 2020 as the result of a combination between Kronos and Ultimate Software (UKG stands for Ultimate Kronos Group).
UKG Pro is designed for enterprises with over 1,000 employees, and over 10% of its 6,600 customers have over 10,000. Although UKG Pro can be deployed as a global system of record for international clients, about 99 percent of clients are headquartered in the U.S. or Canada. UKG Pro is hosted in a UKG-managed public cloud. UKG Pro possesses preconfigured integrations with UKG Ready Time & Scheduling and UKG Dimensions (for advanced WFM).
Typically, UKG deploys UKG Pro on its own. 15 percent or less of deployments are carried out by a third-party implementation partner.
UKG (Ready)
UKG is a significant global provider of HCM technology. Ultimate Kronos Group (UKG) is the result of a merger between Kronos and Ultimate Software, the name of which was finalised in October 2020. UKG Ready is sold to enterprises ranging in size from 75 to 1,000 employees in North America, and from 500 to about 5,000 employees in Europe, Australia, and New Zealand. Approximately 15% of UKG Ready clients have over 1,000 employees. UKG Ready is hosted on Google Cloud Platform's public cloud.
In around 45 percent of installations, a third-party implementation partner is utilised.
Workday
Workday is a significant, global provider of technology. Workday Human Capital Management (HCM) is offered alongside other products for ERP activities including planning, finance, procurement, student information, and professional service automation.
Workday HCM is sold to medium and big businesses and has over 3,450 clients. 75 percent have more than 1,000 workers, while 20 percent have more than 10,000. Workday HCM is accessible via a Workday-managed public cloud and an AWS-managed public cloud (the latter is a recent approach and currently represents only a small percentage of customers).
About 80% of Workday HCM implementations are carried out via a third-party implementation partner.
Explore more top trending software for 2022:
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