Bharat 4.0

Technology has become an inseparable part of our lives. In the times of Uber, Swiggy, PayTM, Bitcoin and more, technology is not just helping businesses to perform but is also accessed by people in their day to day lives. In this context we spoke with Mr Suvankar (CIO- Columbia Asia Hospitals) about  how  technology is helping businesses to stay connected with their customers today and how effectively and securely democratisation of technology is revolutionising health care industry. 

What are the key tech trends dominating the healthcare space at present?

Digital transformation in healthcare is the most positive and upward trend in this spectrum . The digital way of interaction between patient and consultation using mobile devices is one of the foremost trend . The psychological behaviours of patients are changing rapidly in terms of accepting this change .

Big Data

Next important trend is ‘Big Data’ in healthcare . Big data aggregates information about a business through formats such as social media, ecommerce, online transactions, and financial transactions, and identifies patterns and trends for future use. For the healthcare industry, big data can provide several like lower rate of medical errors , Facilitating Preventive care .

Virtual Reality

Virtual Reality in healthcare for patient care is another prominent technological trend .Doctors and residents using virtual-reality simulations to hone their skills or to plan complicated surgeries.

Another trend of the digital transformation in healthcare is companies collecting their own health data from medical devices, Some of the most common of these include:

Heart rate sensors

Exercise trackers

Sweat meters – used for diabetics to monitor blood sugar levels.

Oximeters – monitors the amount of oxygen carried in the blood, and is often used by patients with respiratory illnesses such as COPD or asthma.

 Last and the most accelerated trend in healthcare tech is the use of AI / BOT/NLP/RPA.

The immediate use cases of technologies like AI, IoT, blockchain, cloud, AR/VR, etc, in the Indian healthcare sector.

Artificial intelligence is not one technology, but rather a collection of them. Most of these technologies have immediate relevance to the healthcare field, but the specific processes and tasks they support vary widely. AI offers a number of advantages over traditional analytics and clinical decision-making techniques.  Learning algorithms can become more precise and accurate as they interact with training data, allowing humans to gain unprecedented insights into diagnostics, care processes, treatment variability, and patient outcomes.  Immediate use case of AI in healthcare domain are in Radiology /Electronic Health Record/Chat BOT .


AR/VR in healthcare for patient care is another prominent technological trend .Doctors and residents using virtual-reality simulations to hone their skills or to plan complicated surgeries.It helps  to enable “virtual biopsies” and advance the innovative field of radiomics, which focuses on harnessing image-based algorithms to characterize the phenotypes and genetic properties of tumours.

Cloud is a platform to execute all new technology /applications in any domain and particularly healthcare . Initial acceptance of cloud in this domain was conservative in manner . Now it is the best cost effective and efficient platform to deploy .

Impact of Covid-19 on business operations & How did ICT/technologies assisted in sailing over the uncertainties?

Fast Adaption

Initially it was effected badly . But after quick understanding the technological deficiency in the system and introducing the connecting technology between consultant and the patient , it changed dramatically . 

Quick Implementation

We could plan for surgeries in COVID era in planned manner. So ICT/technology played big role to sustain the business .

Remote monitoring and virtual consultations 

Remote monitoring and virtual consultations will be a channel of business in healthcare domain . It itself a business . Patient psyche is changing towards way of care . Other assisted technology on Remote monitoring will help to reach service at patient door step like online pharmacy , on line ICU monitoring system . If we expect that virtual consultations will be the only technology to reach most remote area , is correct and hopefully the right way to cater patient care to all.

Suvankar Pramanick

Present: CIO at Columbia Asia Hospitals Pvt. Ltd. since 2020

Past: Director IT & Digital Transformation at Sri. Ganga Ram Hospitals, New Delhi | Group CIO at Paras Healthcare | CIO at Asian Institute of Medical Sciences | Fortis Healthcare | Escorts Limited

Suvankar is an expert on digital transformation for healthcare industry with long experience in Artificial Intelligence , Process Automation by using BOTs & Process transformation in critical areas like ICU , Machine learning, EMR and Clinical Data Analysis, among other IT operations strategic areas.

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